Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Opening Hours

We are re-opening under a strict covid safe plan. For more informationg click here

For full season opening hours please click here.

Update - 08/10/2021

❗ Important update for visiting our Venue ❗ 

Following the State Government re-opening roadmap, new stage 1 restrictions will be in place from Monday 11th October.  

All patrons MUST provide proof of vaccination upon entry and follow the current public health orders.  

The restrictions below will be in place:  

  • Access is only permitted for those that have been fully (2 doses) vaccinated and can provide proof of vaccination upon entry  
  • Non-vaccinated young people aged under 16 will be able to access all outdoor settings but will only be able to visit indoor areas with vaccinated members of their household.  
  • We will be operating to density limits following 1 person per 4sqms indoors and 1 person per 2sqm outdoors  
  • Masks are mandatory when visiting our venue, they can only be removed when outdoors 
  • Check-in via the Services NSW app is required upon entry, or you may sign in manually  

This is subject to change in line with revisions from the state government.  

We appreciate your support as we work through these government regulations. Please continue to be kind to our staff as they work through these restrictions. 

Read more here NSW Government Update 

Update - 26/03/2021

Update. Eased restrictions and Check-In requirements 

In line with the announcement from the NSW Government, from 12.01am on Monday 29- March, NSW will further relax its COVIDSafe Settings. This means: 

  • Revised limits on capacity – check our website for operating and timetable updates 

Whilst COVID-19 restrictions will ease, compliance must increase: 

  • Masks are not required to be worn, but you must carry a face-mask with you at all times 
  • Check-in and check-out is required on each visit in line with contact tracing requirements 

All venues to move to the one person per 2sqm rule (venues will be allowed at least 25 people before the 2sqm rule applies). Please check our website for operating and timetable updates. 

As required by the NSW Government, we must manage Check-In and Out for Contact Tracing record keeping. 

What does this mean for you and us? 

  • Pen and paper contract tracing methods are no longer a suitable form of contact tracing 
  • All members, staff and visitors should Check in using the Services NSW app 

How to use the Service NSW app? 

  • The free Service NSW app is available for download from the Google Play Store and Apple App Store
  • You should use the Service NSW app each time you enter and exit our facility 

If you do not have a smartphone or are unable to use one, others in your group can check in for you or staff at the premises will be able to check you in manually. 

Learn how to use the Service NSW app HERE

Our Centre’s COVIDSafe initiatives and practices are still in place to ensure a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for any capacity restrictions and changes.  

Click HERE for information from NSW Govt. 

Thank you for your cooperation as we work to stay COVID-Safe.

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
 

TripAdvisor Panel

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